Terms of service

Delipso Terms of Service

Last updated: 01 November 2025

1) Overview

This website is operated by Delipso (“we”, “us”, “our”). By accessing www.delipso.com.au or purchasing from us, you agree to these Terms of Service (“Terms”). If you do not agree, please do not use this site or our services.

We may update these Terms at any time by posting a new version on this page. Your continued use of the site constitutes acceptance of any changes.

Our store is hosted by Shopify Inc., which provides the e-commerce platform we use to sell our products.

2) Eligibility & Online Store Use

By using our site you confirm you are the age of majority in your state/territory of residence, or you have parental/guardian consent. You agree not to use our site for any unlawful purpose and not to transmit malicious code or otherwise interfere with site operation.

3) Products, Pricing & Availability

We do our best to display product information accurately, but minor variations (e.g., colour/texture for handmade goods) may occur. Prices, descriptions, and availability are subject to change without notice. We may limit quantities or discontinue products at any time.

4) Orders & Payment

We may accept or cancel orders at our discretion (including for suspected fraud or bulk/resale orders). You agree to provide current, complete, and accurate billing, shipping, and contact details so we can process your order. All payments are processed securely via our payment providers.

5) Shipping & Delivery

Shipping timeframes shown at checkout are estimates only. Risk of loss passes on delivery to the address supplied. Full details are available in our [Shipping Policy].

6) Returns, Exchanges & Refunds

We handle returns and issues in accordance with our [Returns & Refund Policy] and applicable Australian Consumer Law. Please read that policy before purchasing. Where a product is faulty or not as described, we will make it right in line with your consumer rights.

7) Accuracy of Information

Content on this site is provided for general information and may not always be current or complete. We may modify site content at any time without obligation to update prior content.

8) Third-Party Services & Links

This site may include tools or links operated by third parties (including Shopify and analytics providers). We are not responsible for third-party content, policies, or practices. Your use of third-party services is at your own risk and subject to their terms.

9) Intellectual Property

All content on this site—including text, graphics, logos, product names, and images—is owned by or licensed to Delipso and protected by applicable IP laws. You may not reproduce, distribute, or create derivative works without our prior written permission, except as permitted by law.

10) User Content, Reviews & Feedback

If you submit reviews, comments, photos, or suggestions (“User Content”), you grant us a non-exclusive, royalty-free, worldwide licence to use, reproduce, edit, and publish that content for marketing or operational purposes. You are solely responsible for your submissions and warrant they do not infringe others’ rights or contain unlawful material. We may remove content at our discretion.

11) Prohibited Conduct

You must not:

  • Use the site for unlawful purposes;

  • Infringe intellectual property or privacy rights;

  • Post or transmit harmful, defamatory, or obscene material;

  • Attempt to gain unauthorised access to the site or related systems;

  • Scrape, crawl, or harvest data except as permitted by law.

We may suspend or terminate access if we believe these Terms are breached.

12) Warranties & Disclaimers

Except as required by law, the site and all products/services are provided “as is” and “as available” without warranties of any kind, express or implied (including merchantability, fitness for purpose, and non-infringement). We do not warrant the site will be uninterrupted, timely, secure, or error-free.

13) Limitation of Liability

To the maximum extent permitted by law, Delipso (and our directors, employees, and service providers) are not liable for any indirect, incidental, special, or consequential loss, loss of profits, data, goodwill, or business interruption arising from your use of the site or products. Our total liability for any claim is limited to the amount you paid for the product giving rise to the claim or as otherwise required by Australian Consumer Law.

Nothing in these Terms excludes, restricts, or modifies any consumer guarantees, rights, or remedies under the Australian Consumer Law that cannot be excluded, restricted, or modified.

14) Indemnity

You agree to indemnify and hold Delipso harmless from any claims, damages, liabilities, and expenses (including reasonable legal fees) arising from your breach of these Terms or violation of any law or third-party rights.

15) Termination

We may suspend or terminate your access to the site at any time for any breach of these Terms. All obligations that by their nature should survive termination will survive (including ownership, disclaimers, limitations of liability, and indemnities).

16) Governing Law

These Terms are governed by the laws of Australia (and, where relevant, the laws of Queensland). You submit to the non-exclusive jurisdiction of the courts of those jurisdictions.

17) Changes to These Terms

You can review the most current version of these Terms at any time on this page. We may update them from time to time; continued use of the site after changes are posted constitutes acceptance.

18) Contact

Questions about these Terms? We’re here to help: sales@delipso.com.au